CL Command Reference - STRRMTSPT
CL Command List > STRRMTSPT Reference
Description:
The Start Remote Support (STRRMTSPT) command creates and varies on all configuration objects needed for remote support. Remote support allows the IBM service organization to access your system. Remote support options that are available include:
. remote work station
. virtual device
. virtual device over a systems network architecture (SNA) connection
. virtual device over a point-to-point protocol (PPP) connection using internet protocol (IP)
. virtual device over a virtual private network (VPN) connection using internet protocol (IP)
Each remote support option has different command parameters that are required for connectivity. If any existing remote support configuration objects are found, they are deleted and then re-created. After the configuration objects have been created, they are varied on. You must provide a user identifier and password before the support person can sign-on your system.
Restrictions:
1. When using DEVCLS(*RMT), the remote work station used by a support organization must be one of those listed in the DSPTYPE and DSPMODEL parameters. If your support organization has a configuration that does not match, you must work with the support person to create the correct configuration objects on your system.
2. When using DEVCLS(*VRT) or DEVCLS(*IPS), the QUSER user profile must not be disabled.
Examples:
Example 1: Start Remote Support using PPP
STRRMTSPT DEVCLS(*PPP) STNADR(FA)
This command creates and starts a PPP answer profile and associated configuration objects. The local internet address assigned is 169.254.2.250.
Example 2: Start Remote Support for Virtual Device
STRRMTSPT DEVCLS(*VRT) DSPTYPE(5251) DSPMODEL(11) STNADR(FE)
This command creates and varies on the 5251 Model 11 Display Station located at station address FE.
Example 3: Start Remote Support using VPN
STRRMTSPT DEVCLS(*VPN)
This command starts remote support over a virtual private network (VPN) connection. Before running this command, the Universal Connection wizard needs to be run, specifying a VPN or multihop type of connection (local or remote) for Electronic Customer Support (ECS).
Example 4: Start Remote Support using a Remote Modem and PPP
STRRMTSPT DEVCLS(*PPP) STNADR(FE) MODEM(*RMTPPP) MDMRMTSYS(กฏ10.1.1.2กฏ)
This command creates and starts an L2TP remote answer profile and associated configuration objects. Before running this command, the Universal Connection wizard needs to be run on the system or partition with internet address 10.1.1.2 where the modem to be used is located. When running the Universal Connection wizard, you need to specify that the modem should provide connectivity to others and that the connection type is AT&T. An alternative would be to create an L2TP terminator profile using the Remote Access Service New Profile GUI on the system or partition where the modem is located, specifying that outgoing calls are supported.