CL Command Reference - SNDSRVRQS
CL Command List > SNDSRVRQS Reference
Description:
The Send Service Request (SNDSRVRQS) command establishes a communications session and sends problem information to your service support system or tests the communications link to your service provider.
Restriction: To use this command, the user must be signed on as QSRV or QSRVBAS, or have *ALLOBJ authority.
Examples:
Example 1: Sending Prepared Records
SNDSRVRQS ACTION(*PREPARED)
This command establishes the communications link to the IBM service support system and sends all records in the problem log with the status prepared. The result of each problem log entry reported may be one of the following:
. PTFs sent to the system
. PTFs ordered from the code distribution center
. CE contacted automatically
. Service support center contacted automatically. The service support center representative will call you.
. Parts list
Example 2: Selecting a Service Provider
SNDSRVRQS ACTION(*OPENED) RMTCPNAME(*SELECT)
This command allows the user to select a service provider from a list. The service provider will receive all records in the problem log with an opened status.